- Check if you have the correct permissions to edit or create files on the shared drive.
- Log out and back in to the account with the correct permissions.
- Check to make sure that the computer or device you are working on has a compatible application or program to open the file.
- Check to make sure the file type extends to the originating computer or device.
- Check to make sure you are working from the correct directory or folder.
- Verify with your network administrator that the file is accessible by the computer or device you are working from.