Why am I unable to connect to a VPN network?
There are many potential causes that could be preventing you from successfully connecting to a VPN. Here are some steps to try in order to diagnose and troubleshoot the issue:
- Verify that you have the correct VPN username and password.
- Verify that your computer is connected to the internet and can communicate with the remote VPN server.
- Check that the VPN gateway address is correct for your connection.
- Check that you are using the correct authentication protocol or API.
- Make sure that you have downloaded the latest version of the VPN client.
- Check that your computer’s firewall settings are not blocking the connection.