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Why am I unable to connect to a specific network on my device?

< 1 min read


  1. Confirm that you are trying to connect to the correct network and check if you have the correct login credentials.

  2. Verify that the network is securely configured with the correct type of encryption.

  3. Try restarting the device.

  4. Deactivate VPN software, if installed.

  5. Check the range of the wireless network.

  6. Check the router and modem. If possible, power cycle them and test the connection again.

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