- Check to ensure the network you are on is authorized to access the shared drive.
- Verify with the network administrator that you have the correct username and password for the shared drive.
- Check the domain name of the network you are connected to is on the authorized list of networks for the shared drive.
- Check if there are VPN settings that are uniquely required to authorize the network you are on to access the shared drive.
- Check to ensure your hardware and software settings are compatible with the settings of the shared drive.