To troubleshoot your internet connection after disabling your antivirus, try the following steps:
- Check your internet router and confirm that it is switched on and properly connected.
- Check that all network cables are well connected to your computer, router, and any additional networking equipment.
- Check that the network icon in Windows Taskbar or on your operating system of choice shows a connection.
- Check your browser and ensure that it is set to accept cookies from any source.
- Check that your wireless connection is enabled and your wireless router is properly configured.
- Try another web browser to double check that your browser is not causing any issues.
- Ensure any devices that are using internet (such as smart TVs, phones, and tablets) are also properly connected.