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Why am I unable to access my shared network drives?

< 1 min read

  1. Check with your system administrator
    Have you made sure to contact your system administrator? They may be able to assist with troubleshooting if there is a technical issue with the network drives.

  2. Check internet connection
    Make sure your internet connection is functioning and active. Your wireless needs to be connected to the same wifi network as your computer.

  3. Update drivers and software
    Have you made sure to update any software or driver that might be out of date? Confirm with the system administrator that nothing needs to be updated.

  4. Restart devices
    Make sure to reboot or restart any devices such as your router and computer.

  5. Test different browsers
    Try opening the network drive using another browser such as Chrome or Safari.

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