- Verify if You Have Internet Access
Check if you are connected to the Internet through Wi-Fi or mobile data. If not, connect to a network.
- Check Email Account Credentials
Make sure that the username and password for the email account is correct.
- Check Email Account Settings
Ensure that the account settings are proper and are configured as per the current network.
- Check Email Server Status
Make sure that the email server associated with the email account is up and running that the users can connect to their account.