Here are some steps you should follow when trying to resolve issues related to access websites while using a VPN:

1. Verify the website you are trying to access is available


2. Verify the VPN connection is properly set up and activated


3. Ensure your VPN is properly connected to the same network as the destination website


4. Check for any potential restrictions imposed by the destination website's firewall


5. Verify your settings to ensure your traffic is not being blocked by the website’s browser-based security scan


6. Check the destination website’s server logs for any potential errors with the connection


7. Confirm that your VPN settings are correctly set to the destination website’s network