If you are receiving emails with strange symbols, characters, or other unusual formatting, here are a few steps to help fix the issue:

1. Check your system for a virus – use a reputable virus scanning program to make sure your system is not infected.
2. Check your mail client settings – verify that you are using the correct formatting settings for your mail client.
3. Check the message encoding – make sure that the messages are sent in the correct encoding for the mail client you are using.
4. Check for system updates – if the system you are using is out of date, it could be causing a compatibility issue with the messages.