Here are a few possible solutions for troubleshooting notifications for new messages in a Teams chat:
- t
- Check notification settings:
Go to your app’s settings and check to make sure that the appropriate notifications and alerts have been enabled t - Check your internet connection:
Check to make sure that your device is connected to the internet or an available Wi-Fi network t - Restart your device:
Perform a power cycle on your device to restart it and clear any cached data t - Update your app and device software:
Update your app to the latest available version and confirm your device is running the most updated software t - Uninstall and reinstall the app:
If possible, try uninstalling and then reinstalling the app to see if this resolves the issue t - Contact Customer Support:
If none of the above solutions resolve the issue, you may need to contact the app’s customer support team