It is possible that attachments are blocked or deleted by your email provider due to security or size limitations. To troubleshoot this issue, follow these steps:
- Check your sent folder to see if before sending you had correctly attached any files to your email.
- Check the size of the file you are trying to attach. Some emails don’t allow files larger than 5MB.
- Check your email settings to see if any restrictions for file types have been set.
- Contact your mail server to check whether any attachments have been blocked.