Before setting up an external trust with another AD forest, here are some steps that you can do:
- Verify that there is a two-way external trust between the two forests.
- Verify that the trust is established from the trusted domain, not the trusting domain.
- Verify that the trust between the two forests has been set up correctly and is setup with the appropriate permissions.
- Check to see if the DNS records have been set up properly for the two forests to communicate.
- Verify that all DNS records are up to date and that the necessary hosts are listed with their IP address.
- Ensure that the two forests are both in the same domain.
- Verify that both forests have the necessary account authentication enabled.