Before examining the reasons why you can’t send or receive text messages, ask yourself these questions:
- Is your device turned on and working? Is the power cord plugged in properly? Is the battery fully charged?
- Do you have signal bars? To send and receive text messages, your device must be able to connect to the network.
- Is airplane mode turned off? This allows your device to access the network.
- Does your phone have proper internet settings? Your device may not be able to send text messages without the proper internet settings.
- Has your device activated the messaging feature? Make sure the messaging app is turned on in your device’s settings.