Before examining the reasons why you can’t send or receive text messages, ask yourself these questions:

1. Is your device turned on and working? Is the power cord plugged in properly? Is the battery fully charged?


2. Do you have signal bars? To send and receive text messages, your device must be able to connect to the network.


3. Is airplane mode turned off? This allows your device to access the network.


4. Does your phone have proper internet settings? Your device may not be able to send text messages without the proper internet settings.


5. Has your device activated the messaging feature? Make sure the messaging app is turned on in your device’s settings.