Why am I not able to open or save email attachments on my mobile device?

1. Check file size
   Size of the attachment may exceed your mobile device’s storage capacity.
2. Ensure compatibility
   The file type may be incompatible and not supported by your mobile device.
3. Check network connection
   Poor network connection may interfere with downloading of emails and attachments.
4. Update device software
   Outdated software can cause incompatibility and other errors.
5. Restart device
   This may resolve any temporary system errors.