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Why am I not able to find a specific user in Active Directory?

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Questions: Why am I not able to find a specific user in Active Directory?


  1. Check to see if user is part of correct organizational unit
  2. Verify if the user has an active account
  3. Check for any security group permissions or access limitations
  4. Check individual permission of user for the directory or user
  5. Verify the security filter settings configured in the user interface
  6. Ensure the specific user has a valid email address associated with their account.

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