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Why am I not able to download email attachments on my mobile device?

< 1 min read

There are a few things you can do to try and download attachments from your mobile device:


  1. Clear the cache and cookies in the browser.
  2. Update the browser to the latest version.
  3. Check the download folder to see if the attachment has already downloaded.
  4. Restart mobile device and try downloading the attachment again.
  5. Check the size of the attachment, some mobile browsers have size limitations.

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