Here are some steps you can take to resolve your issue:
- Make sure that co-teaching is enabled in the Classroom settings.
- Check if the co-teacher you are trying to add is registered on Classroom.
- Ensure that the owner of the class (e.g. the Principal or the head teacher) has given the co-teacher permissions to join the class.
- Verify the co-teacher’s email address is the same as the one used to register on Classroom.
- Retry the process after a few minutes interval.