1. Verify the Internet connection is complete and enabled

2. Turn off the router and modem and turn back on to reactivate connection

3. Check the cables to ensure a secure and physical connection is established

4. Reset the network settings

5. Temporarily disable the firewall

6. Try a new browser

7. Test the connection on multiple devices

8. Check for any recent software updates on your system

9. Contact your service provider for additional help