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Why am I experiencing frequent disconnections while streaming video or music?

< 1 min read

Here is a list of things you should do when experiencing frequent disconnections while streaming video or music


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  1. Check the modem and router for any lights that may indicate a signal or connection issue.
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  3. Check all the cables to make sure they are securely connected on both ends.
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  5. Try resetting the router and the modem, either by unplugging them and plugging them back in or pressing the reset button.
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  7. Check your subscription level with the streaming service you are using. You may need to upgrade your subscription plan.
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  9. Test the connection using an online speed test site, to ensure that you have enough data speed.
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  11. Test your streaming device or the streaming app you are using, by attempting to connect to another streaming service.

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