Here is a list of things you should do when experiencing frequent disconnections while streaming video or music
- t
- Check the modem and router for any lights that may indicate a signal or connection issue. t
- Check all the cables to make sure they are securely connected on both ends. t
- Try resetting the router and the modem, either by unplugging them and plugging them back in or pressing the
reset
button. t - Check your subscription level with the streaming service you are using. You may need to upgrade your subscription plan. t
- Test the connection using an online speed test site, to ensure that you have enough data speed. t
- Test your streaming device or the streaming app you are using, by attempting to connect to another streaming service.