Why am I experiencing call drops or poor reception on my mobile device?

1. Check Coverage: Make sure you are in an are with coverage by a compatible carrier.
2. Check Battery: Make sure the battery has adequate charge.
3. Check Settings: Review cellular data settings, airplane mode or other features that might interfere with connections
4. Restart the Device:Restart the device as this may resolve a software issue.
5. Reset Network Settings: Reset network settings as this removes all customized connections.
6. Replace SIM Card: Replace the SIM card as it may have malfunctioned independent of the device.