View Categories

What is causing my internet to be slow only on certain devices?

< 1 min read

1. Check your internet speed: Check your internet speed using a website such as www.speedtest.net. This will give you an accurate measurement of your internet and upload/download speeds.

  1. Check Your Wi-Fi Environment – Look through your network connections to verify your device is connected to the intended network, network interference (such as additional connections nearby) or signal obstruction (such as a wall).
  2. Update Your Router – Check if your router’s firmware needs to be updated.
  3. Check Your Modem – Verify that your modem and adapter are operating properly with your current configuration.
  4. Check Your ISP Speed – Contact your internet service provider to verify your current service agreement to ensure they are providing you with expected speeds.
  5. Restart Your Device – Restart each device that is experiencing slow internet to see if this corrects any internet speed issues.

Powered by BetterDocs