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What is causing my internet to be slow on certain applications or services?

< 1 min read

What is causing my internet to be slow on certain applications or services?


  1. Ensure your modem and router has been reset and all connections are secure.
  2. Check your internet speed using a speed test website to ensure you are getting what you paid for.
  3. Verify if your router supports Quality of Service (QOS) and if configured correctly.
  4. Confirm with your Internet Service Provider (ISP) that all your devices are on the same connection.
  5. Check your router settings and ensure that there isn’t any type of traffic shaping and/or throttling enabled.
  6. Clear your cache and restart your devices for good measure.

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