When your printer is displaying an error message, it’s important to identify the cause and take the appropriate steps to troubleshoot and fix it. Below are a few suggestions to help you resolve the problem:
- Check for loose connections
This could include: verifying the power cable is properly connected to the outlet; ensuring the physical connection between the printer and computer is secure; and ensuring that your device is pressing the Wifi button correctly.
- Verify that the device is updated to the latest version
Occasionally, out-of-date software may cause unexpected errors to occur. Check that your device has the latest version of the software update installed, and if not, install any available updates.
- Perform a power reset
This involves disconnecting the power cable from the outlet and then reconnecting it. Then, turn the device on and check to see if the error message has been resolved.
- Do a thorough cleaning
Remove accumulated dust and debris from the printer to ensure optimal performance. You can use a can of compressed air or a soft cloth if needed.
- Check for any blockages
Gently open any paper trays and check for any obstructions or blockages that could be preventing your printer from working properly.
