It is possible to access your shared drive outside of the network. Here are a few steps you can take to gain access:

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1. Check to see that the permissions settings allow for remote access.

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2. Check the firewall settings of your service provider to make sure they are properly configured to allow for remote access.

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3. If necessary, set up a VPN (Virtual Private Network) to connect with the network outside of the firewall.

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4. Ensure that the user has the correct credentials and permission to access the drive when outside of the network.