If you are having trouble opening your email attachments, here are a few things to try:
- Ensure the attachment hasn’t been quarantined by the email provider – contact customer support if necessary.
- Make sure your internet connection is working properly.
- Check that you don’t already have the file open locally. Close the file, then try opening the attachment again.
- Verify the attachment type to make sure it is compatible with your device.
- Update or download the appropriate software or app if necessary.