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My email attachments are not opening, what could be causing this?

< 1 min read

If you are having trouble opening your email attachments, here are a few things to try:

  1. Ensure the attachment hasn’t been quarantined by the email provider – contact customer support if necessary.

  2. Make sure your internet connection is working properly.

  3. Check that you don’t already have the file open locally. Close the file, then try opening the attachment again.

  4. Verify the attachment type to make sure it is compatible with your device.

  5. Update or download the appropriate software or app if necessary.

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