My email account is locked, how do I unlock it?
- Check the email account inactivity policy, if the account is locked due to inactivity try to follow the instructions to reactivate the account.
- If the account is blocked due to suspicious activities from your account, contact your email provider to unlock the account.
- If you recently reset your email password, make sure that the new password is correct and follow the instructions if needed.
- Check if the email client you are using is updated to its latest version.
- If possible, try to access the email account from a different device and a stable internet connection.