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Is my router causing my internet connectivity problem?

< 1 min read

  1. Ensure router is powered on and that all cables are connected properly to the router and modem.

  2. Check your device’s wifi settings to ensure that the router network is properly configured and connected.

  3. Restart your modem and router by disconnecting the power and leaving off for 30 seconds before reconnecting.

  4. Check the ethernet and network cables to make sure they are properly connected between the router and modem.

  5. Perform a ‘ping test’ on any device connected to your router to verify network connectivity.

  6. Refresh your internet browser to troubleshoot any potential browser related issues.

  7. Ensure your device’s firewall is properly configured and active.

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