I’m having an issue not receiving emails from a specific sender. Here are some steps I can take to investigate this:
- Check Spam Folder: First, check the spam folder to make sure that the messages aren’t getting filtered out and directed there.
- Check Email Settings: If the emails from this sender are not appearing in the spam folder, check the settings of your email account to make sure that there are no email filters in place that would be diverting messages from this sender into a separate folder.
- Check that Sender is Not Blocked: Also make sure that the sender is not blocked from your email account.
- Check with the Sender: Lastly, check with the sender to make sure that they are not having any issues with their email and that they are still sending emails to the correct email address.