I can’t open any of my email attachments, what do I do?
- Check your system’s requirements. Make sure that your system is on the recommended list of operating systems and browsers as specified by the developers of the attachment.
- Verify that your PC is running the latest updates. Related updates may contain patches for reading certain types of attachments.
- Change file associations Consult your operating system’s documentation on how to modify file associations
- Download the most recent version of the software associated with the attachment. Not all versions of a software may be compatible with the files that you are trying to open.
- Install necessary software to read the attachment type. Depending on the type of attachment, you may need to install a software package or a free utility package.