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I can’t open any of my email attachments, what do I do?

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I can’t open any of my email attachments, what do I do?


  1. Check your system’s requirements. Make sure that your system is on the recommended list of operating systems and browsers as specified by the developers of the attachment.
  2. Verify that your PC is running the latest updates. Related updates may contain patches for reading certain types of attachments.
  3. Change file associations Consult your operating system’s documentation on how to modify file associations
  4. Download the most recent version of the software associated with the attachment. Not all versions of a software may be compatible with the files that you are trying to open.
  5. Install necessary software to read the attachment type. Depending on the type of attachment, you may need to install a software package or a free utility package.

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