1. Try entering the default security passcode. Most devices have a default passcode that can be used if you’ve forgotten yours.
2. Contact your Wireless Service Provider. If your device is connected to a carrier, the representative may be able to reset your passcode and help you regain access to your device.
3. If your device is connected to a carrier and you are unable to reset the passcode, you may need to erase your device and start with a clean slate.
4. Utilize a third-party software/app. Some third-party programs offer the ability to unlock your device without losing your data.