How do I troubleshoot the issue of Outlook not properly saving or syncing my tasks or to-do list?
- Check your Outlook account settings: Open Outlook and navigate to 'Account Settings' in the left navigation bar. Check if your account settings are intact. This includes your email address, password, account type, server type, etc.
- Verify your internet connectivity: Make sure your device is connected to the internet. Restart your device or router if needed, and then re-open Outlook to check if the issue has been resolved.
- Check the status of Outlook sync services: Check to see if the Outlook synchronization service is active and functioning as needed. This can usually be done within the Settings menu of the app itself.
- Run a system scan: If you continue to experience sync issues, it's possible that one or more viruses or malicious applications are running in the background and causing the problem. Run a virus scan to make sure this isn't the issue.
- Try restarting Outlook: Close Outlook, wait 30 seconds, and then restart Outlook. Check again to see if the task list has synced properly.