- Check sync settings: Make sure you have the most up-to-date synchronization settings configured on your device to ensure that your calendar information is being synced properly.
- Determine the cause: Inspect the status of other synchronization methods (such as iCloud or Google sync) that may be connected to your Outlook calendar to determine if that could be causing an issue.
- Confirm you are logged in: Make sure you are correctly logged in and have the right credentials to get access to your calendar.
- Check calendar permissions: Check if the correct permission level is assigned for the user who is attempting to access the calendar information.
- Verify locations are supported: Make sure the locations where calendar information is being synced to are compatible with Outlook.
- Update or reinstall Outlook: In some cases, the issue may be resolved by updating Outlook to the latest version or by performing a full reinstall of the application.
