How do I troubleshoot the issue of Outlook not properly displaying email threads or conversations?
- Check your account settings to confirm that conversation view is enabled.
- Check your Outlook settings to be sure nested messages and conversations are properly enabled.
- Check your filters to ensure only relevant conversations are appearing.
- Double-check that you have the latest version of Outlook installed.
- Delete conversations you no longer need to clear out clutter.
- Verify that all messages have the same subject line and any exceptions are out of sync.
- Reset your profile back to its original state by clearing out any customization.