How do I troubleshoot the Apple TV app on my Smart TV?

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1. Ensure that all cables are securely connected and in good condition.
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2. Check that your TV is connected to the same WiFi network that your device is connected to.
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3. Restart your device, TV, media receiver, and router.
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4. If the issue persists, force close the app and relaunch it.
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5. Check if there’s an update for your device, app, or TV.
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6. Factory reset your device.