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How do I troubleshoot Outlook freezing when using Exchange?

< 1 min read

Here are some steps you can take to troubleshoot Outlook freezing when using Exchange:

  1. Check your Outlook version. Make sure you are running the latest version of Outlook by checking Microsoft's website.
  2. Disable add-ins. If you have third-party add-ins installed in Outlook, disable them to see if it resolves the issue.
  3. Run Outlook in safe mode. To open Outlook in Safe Mode, press and hold the CTRL key while clicking the Outlook.exe icon.
  4. Repair your Outlook profile. Using the Mail applet in the Control Panel, delete your current Outlook profile and then create a new one.
  5. Uninstall and reinstall Outlook. If all else fails, uninstall Outlook from your PC and then reinstall again.

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