- Check the printer
Make sure the printer is turned on and the cable is securely connected to the computer.
- Check the paper tray:
Load paper and make sure it’s positioned correctly.
- Check the Network:
Verify that your network is set up correctly and that the printer is connected to the network.
- Check the Printer Queue:
Check to see if your document is in the queue and waiting to be printed.
- Mask and Unmask the Printer:
If the above steps do not resolve the issue, try masking and unmasking the printer.