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How do I troubleshoot email sync issues on my mobile device?

< 1 min read

  1. Check Settings

    Verify that you are signed in to the account in settings and the you have enabled the account for mobile synchronization.


  2. Send a Test Email

    Send yourself a test email and make sure it is delivered to the respective account.


  3. Disable / Re-Enable the Account

    Try disabling the account and then re-enabling it. This will reset the connection between the account and the device.


  4. Clear Storage & Cache

    Clear the storage & cache associated with the email application and restart it.


  5. Restart the Device

    Restart your device and try to sync your email account again.


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