How do I troubleshoot Active Directory DNS name resolution issues?
- Check the DNS configuration
Check nameserver configuration to ensure the correct DNS server is pointing the domain name to the correct IP address. - Check the zone status
Make sure the primary and secondary zone are active and running. - Check the contents of the DNS record
Review the A types of DNS records and make sure the record types are up to date. - Check the DNS cache
Clear the local DNS cache to ensure the changes are registered. - Check the firewall configurations
Make sure any firewalls between clients and DNS are properly configured for DNS communication.