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How do I troubleshoot a printing queue problem?

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How do I troubleshoot a printing queue problem?


  1. Check the printer’s power, cables, and paper source and re-seat them if necessary.
  2. Restart the printer and computer.
  3. Verify that the printer is the default printer, if necessary.
  4. Check the print setting and configure it correctly.
  5. Update the printer driver to the latest version.
  6. Check the print queue and delete any pending jobs.
  7. Copy an existing document and try printing it.
  8. Run the printer troubleshooter.

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