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How do I troubleshoot a phone that is stuck on a boot loop?

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How do I troubleshoot a phone that is stuck on a boot loop?


  1. Restart or power cycle the phone.
  2. Reset the phone back to the original factory settings.
  3. Remove the battery and reinsert it.
  4. Clear the phone’s cache partition.
  5. Reload the most recent firmware update.

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