Here are a few troubleshooting steps you can follow to get your modem or router working again:
- Check to make sure your modem and router are properly connected.
- Restart your modem and router.
- Verify that your modem and router are both turned on.
- Check the modem and router indicator lights to ensure everything is working properly.
- Confirm that your broadband connection is working properly.
- Check to make sure your computer is connected to the modem or router.