How do I troubleshoot a connection issue with my printer and Wi-Fi?
- Check the printer is connected to the same network as your computer or device
- Verify the printer is switched on and plugged in
- Turn the printer off and on
- Check the printer’s firmware version and ensure it is up to date
- Ensure your network name and password are correct
- Try restarting your router
- Check any existing firewall settings
- Make sure a website is not blocking the printer