- Check the Input:
Confirm TV is tuned to the correct input with correct cables. - Ensure Picture Settings Correct:
Check if users have incorrect picture settings enabled. - Confirm Ethernet Cables Connected Properly:
Ensure cables are correctly plugged in and securely attached. - Check Resolution Settings:
Verify that the settings are correct according to the device connected. - Restart TV:
Start the Smart TV from off then on to reset. - Factory Reset TV:
Reset the TV from the settings menu to restore the original software.