1. Back up your current contacts: Create an archive or backup of your contacts list before attempting any fixes. This will ensure a safety net in case there are any data loss problems.
2. Check your Outlook settings: Verify the settings of your Outlook account to ensure it’s set up properly to transfer and import contacts.
3. Clean up contacts: Delete any duplicate contacts or incorrect contacts. This will help ensure that you are not running into this issue due to a corrupted contact list.
4. Restore your contacts if needed: If the above steps do not resolve the issue, try restoring your backup contact list.
5. Use a third-party application: If all else fails, look for a third-party application, such as CardMunch, to help you import or export your contacts.