- Check the power settings and configuration on your TV.
- Most Smart TVs have an 'Auto Off' setting available to be configured in the power settings. This setting specifies the time the TV will remain powered and on if no user action is detected. If 'Auto Off' is disabled, the TV will remain powered on even if no user action is detected for an extended period of time.
- Perform a reset on the TV.
- A factory reset will restore the initial settings and firmware on the TV; this allows for the possibility of any misconfigured settings or software's being the cause of the issue. If the issue continues after the reset, try updating the firmware of your TV.
- Change or update any external devices connection.
- _If the issue occurs while an external device is connected (like a game console, cable\set-top box etc.), try changing or updating the connection, cables, ports, components involved in the external device connection. Try plugging the external device into a different HDMI port on the TV and check if the issue gets resolved._