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How do I resolve issues with sending or receiving text messages on my phone?

< 1 min read

How do I resolve issues with sending or receiving text messages on my phone?


  1. Check your cell phone account to verify your plan supports texting.
  2. Verify that your phone is compatible with your network.
  3. Make sure the cellular connection is on.
  4. Turn off Bluetooth, Wi-fi, and airplane mode.
  5. Cycle the power on both the phone and network device.
  6. Update your device to the latest software version.
  7. Contact your mobile service provider for technical assistance if the issue persists.

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