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How do I resolve issues with media playback or storage on my phone?

< 1 min read

How do I resolve issues with media playback or storage on my phone?


  1. Check your phone’s storage capacity to ensure you have adequate space.
  2. Reboot your phone.
  3. Check media file types and apps that are compatible with your phone.
  4. End all active background tasks, such as music streaming apps.
  5. Clear your phone's cached data.
  6. Test a different media file type.

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