How do I resolve issues with emails not being delivered to folders in Exchange?
- First, establish if the issue is related to a particular folder or if all folders are affected.
- Check for the presence of any rules that may be directing emails to particular folders.
- If rules are present, modify the rule properties to determine if this resolves the problem.
- If the issue is with a particular folder, is it visible to Outlook? If not, recreate the folder and move the existing emails into the new folder.
- Check the size of the personal folder, if it has grown too large the issue could be related to the Personal Folder exceeding the maximum size limit.
- If the issue persists, check the Inbox Repair Tool for any problems with the folder.
- Finally, if the issue still persists, consider the Folder Properties and the messages in the folder.