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How do I resolve a MAC address filtering issue?

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How do I resolve a MAC address filtering issue?


  1. Check your network settings: Make sure that MAC address filtering is enabled, and that your device is within allowable parameters.
  2. Try connecting via a different access point: Connect to a different Wi-Fi access point to test your connection.
  3. Restart your router: Turn off the router and wait at least 20 seconds before turning it back on again.
  4. Re-enter the MAC address: Double-check that the correct MAC address is entered in the settings menu.
  5. Make sure the software is up to date: Update to the latest firmware version to ensure the best performance.

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