- Know the email server you are using:
You will need to know which type of email server you are using and the associated email address and password you are trying to access. - Try to reset your password:
Try to reset your password via the email server website or go to the control panel to try logging in with a different account. - Access website help services:
If you are unable to reset your password on your own, you may be able to access help services through the website. - Contact technical support:
If you can’t reset your password using the website help services, you may need to contact the technical support department and ask them to reset your password for you.